Returns & Exchanges

Jafra Cosmetics International is committed to your satisfaction and offers a 30-day money-back guarantee on all beauty and skincare products. If you are not completely happy with your purchase, you may return it for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your Jafra account and visit the 'Order History' section to select the items you wish to return and print a return authorization form.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all promotional items or gifts with purchase are included to qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for confirmation.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a credit will be issued to your original payment method within 7 to 10 business days.